New Authorization Module Now Live

A new authorization module is now live in the Community First Provider Portal. Providers will use this module to submit authorization requests for Specialist, Outpatient, and Admission. Please refer to this User Guide for step-by-step guidance on how to use this new...

Winter Storm Alert – Cold Weather Resources

A Winter Storm Warning and Winter Storm Advisory is in effect for most of South Central Texas, including Community First Health Plans service area, through the morning of Thursday, February 2. Several rounds of freezing rain are expected. Community First Health Plans...

Winter Storm Alert – Cold Weather REsources

A Winter Storm Warning and Winter Storm Advisory is in effect for most of South Central Texas, including Community First Health Plans service area, through the morning of Thursday, February 2. Several rounds of freezing rain are expected. Freezing weather can be...

Claim Appeal Form

Community First Claim Appeal Form (PDF) Providers have the right to appeal the denial of a claim by Community First Health Plans. To file an appeal, Providers should complete the Community First Claim Appeal Form (linked above). Mail the completed form, a copy of the...
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